Shipping & Returns

Within 10km of our Half Moon Wine Store at 3/28 Brereton St, South Brisbane, 4101? Nice one! 

Orders over $99 placed before 2pm will be delivered for free on the same day, 7 days a week. 


Delivery of less than $99 or outside 10km radius from our South Brisbane store will incur a $10 flat courier rate. (Brisbane Metro)


Outside of Brisbane metro?
Standard delivery rates apply.


Expected Delivery Times:
We will obviously do everything in our power to have your order delivered in the most timely and efficient manner possible however during these Covid-19 times, Couriers and Australia Post are experiencing extreme delays at some points and we cannot currently guarantee exact delivery times. Watch this space.

 

Returns Policy:
HMWS respects its customers rights under the Australian Consumer Law. We also accept that in rare situations, a product can be faulty or damaged. If this is the case, please contact HMWS at info@halfmoonwinestore.com.au or visit us in-store at our South Brisbane address. We will gladly exchange the product upon proof of purchase. We ask that you keep at least ¾ of the bottle for return or to best affect the majority of the product. Please note, all regional & interstate returns and exchanges are handled via email only. In-store return service is provided to South East Queensland & Brisbane metro customers only, at the sole decision of the customer to travel to the store.