Shipping & Returns
Within 10km of our Half Moon Wine Store at 3/28 Brereton St, South Brisbane, 4101? Nice one!
Orders over $99 placed before 2pm will be delivered for free on the same day, 7 days a week.
Delivery of less than $99 or outside 10km radius from our South Brisbane store will incur a $10 flat courier rate. (Brisbane Metro)
Outside of Brisbane metro?
Standard delivery rates apply.
Expected Delivery Times:
We will obviously do everything in our power to have your order delivered in the most timely and efficient manner possible however during these Covid-19 times, Couriers and Australia Post are experiencing extreme delays at some points and we cannot currently guarantee exact delivery times. Watch this space.
HMWS respects its customers rights under the Australian Consumer Law. We also accept that in rare situations, a product can be faulty or damaged. If this is the case, please contact HMWS at firstname.lastname@example.org or visit us in-store at our South Brisbane address. We will gladly exchange the product upon proof of purchase. We ask that you keep at least ¾ of the bottle for return or to best affect the majority of the product. Please note, all regional & interstate returns and exchanges are handled via email only. In-store return service is provided to South East Queensland & Brisbane metro customers only, at the sole decision of the customer to travel to the store.