Shipping & Returns
Orders over $99 - Free shipping to anywhere in Australia!
Delivery of less than $99 - $10 flat rate to anywhere in Australia.
If you're in the Brisbane area you can pick up any orders free from either of our two stores in Wilston & South Brisbane.
Expected Delivery Times:
We will obviously do everything in our power to have your order delivered in the most timely and efficient manner possible.
Orders generally go out same day and we use a variety of couriers which are selected depending on the most appropriate delivery address, and Australia Post for express deliveries.
A signature on delivery is always required due to the boozy nature of our product and to make sure it's delivered to the correct person.
If you're in the Brisbane area and are in need of wine in a super, urgent manner - please give us call on 0493 219 063 or email us email@example.com to see what we can do for you. We will always try our best to help the best we can!
HMWS respects its customers rights under the Australian Consumer Law. We also accept that in rare situations, a product can be faulty or damaged. If this is the case, please contact HMWS at firstname.lastname@example.org or visit us in-store at our South Brisbane address. We will gladly exchange the product upon proof of purchase. We ask that you keep at least ¾ of the bottle for return or to best affect the majority of the product. Please note, all regional & interstate returns and exchanges are handled via email only. In-store return service is provided to South East Queensland & Brisbane metro customers only, at the sole decision of the customer to travel to the store.